Remote Customer Service Representative

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Career phs start between $14.50 and $15/hr with 40 hour work weeks.

To qualify for this position, you must live in Wisconsin.

Why start building your career Afni?

We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.

Wh do we offer?

A training program and leadership team th believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with mching contributions, and a tuition reimbursement program.

Wh can you expect from your work Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may require upselling. You can also expect stability, encouragement, a cooperive environment where you can learn, grow, and advance.

Wh do we expect from you as part of this team?

You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both emphy and efficiency. Those calls will require processing of orders, upding accounts, upding records, effective multitasking, and strong tention to detail.

How can you join the Afnimazing team?

You can apply online here!

Key Qualificions

• Exceptional communicion and active listening skills, with the ability to build rapport and handle difficult situions professionally; naviging multiple systems and maintaining a positive titude under pressure; quick-thinking problem solver; and self-motived with a strong work ethic and effective time management in a home office setting.
• Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
• Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
• Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Surday, 07:00AM – 01:00AM CST.
• Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST.
• Must pass a background screening, be least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United Stes.

Wh You Need to Thrive in Our Remote Environment:

• Cable or Fiber Internet Service only (no dial-up, DSL, sellite or cellular)
• 25Mbps Download/10Mbps Upload
• Ping Re – Less than 100 ms
• A prive workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
• Ability to be on webcam during working hours

Apply Now